Lavation Terms and Conditions
This website (www.lavationstudio.com) is operated by Midline D.B.A. Lavation. Throughout the site, the terms “we”, “us” and “our” refer to Lavation. Lavation offers this website, including all information, tools and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies and notices stated here.
By visiting our site and/ or purchasing something from us, you engage in our “Service” and agree to be bound by the following terms and conditions (“Terms of Service”, “Terms”), including those additional terms and conditions and policies referenced herein and/or available by hyperlink. These Terms of Service apply to all users of the site, including without limitation users who are browsers, vendors, customers, merchants, and/ or contributors of content.
Please read these Terms of Service carefully before accessing or using our website. By accessing or using any part of the site, you agree to be bound by these Terms of Service. If you do not agree to all the terms and conditions of this agreement, then you may not access the website or use any services. If these Terms of Service are considered an offer, acceptance is expressly limited to these Terms of Service.
Any new features or tools which are added to the current store shall also be subject to the Terms of Service. You can review the most current version of the Terms of Service at any time on this page. We reserve the right to update, change or replace any part of these Terms of Service by posting updates and/or changes to our website. It is your responsibility to check this page periodically for changes. Your continued use of or access to the website following the posting of any changes constitutes acceptance of those changes.
We reserve the right to refuse service to anyone for any reason at any time.
You understand that your content (not including credit card information), may be transferred unencrypted and involve (a) transmissions over various networks; and (b) changes to conform and adapt to technical requirements of connecting networks or devices. Credit card information is always encrypted during transfer over networks.
You agree not to reproduce, duplicate, copy, sell, resell or exploit any portion of the Service, use of the Service, or access to the Service or any contact on the website through which the service is provided, without express written permission by us.
We reserve the right to modify the contents of this site at any time, but we have no obligation to update any information on our site. You agree that it is your responsibility to monitor changes to our site.
In order to access some features of the website, you will have to create a Lavation account. You may never use another person's account without permission. When creating your account, you must provide accurate and complete information. You are solely responsible for the activity that occurs on your account, and you must keep your account password secure. You must notify us immediately of any breach of security or unauthorized use of your account.
Class Reservation & Waitlist Procedure
In order to make a reservation, you must first purchase a series. To do this, you can go to www.lavationstudio.com and create a username and password if you have not done so already. Once you are signed in, go to Register to purchase the series.
You should be aware that series expire and class and future series prices are subject to change. We accept Mastercard, Visa, American Express and Cash. Cash can only be accepted in person at Lavation. Reservation and cancellation deadlines apply regardless of website, phone or facility functionality. Your credit/debit card will be charged for your order when you purchase a series. Lavation will not process reservation charges that use an incorrect, expired, or over-the-limit credit card. We will make our best efforts to contact you if this occurs. If you fail to pay any fees or charges when due, services or privileges may be suspended or terminated. You shall be responsible and liable for any fees, including attorneys' fees and collection costs, that Lavation may incur in its efforts to collect any unpaid balances from you.
Please reserve your bike/station at lavationstudio.com. Go to Classes > Schedule, click on the class then click on the number spot you would like to reserve. Each number represents the station in class that you will be riding or starting station for the HIIT classes. If a class is full, you can put yourself on the waitlist. If a bike or station opens up in that class, you'll be placed into the class and notified via email. It is recommended that you sign up in advance for classes. Students with a series or membership can sign up in advance by signing up online through the website. All reservations are held until the class begins. If you don’t cancel a class reservation before the cancellation policy window, you will be charged for the reserved class with a class being debited from your account and/or a late cancelation or no show fee.
Every Sunday at 12pm, the booking window opens for the upcoming week. This will allow you to register for as many classes as you want! We encourage you to sign up for classes online.
Class Cancellation Policy for Series
You must cancel a bike/station reservation at least 12 hours prior to class time without any penalty. Once your spot is cancelled, the class will be returned to your series to be used at a future date. If you have not cancelled more than 12 hours prior to class time, your scheduled class will be charged to your series.
Monthly Unlimited Membership
A Monthly Unlimited membership entitles you access to any class through the end of date of the last day of the purchased package. This package may only be used by the account holder and may not be shared.
Cancellation and No Show Policy for Monthly Members: You must cancel a bike/station reservation at least 12 hours prior to class time without any penalty. A late cancellation fee of $5 will be charged to your credit card on file if you have not cancelled 12 hours in advance. A no show fee of $10 will be charged to your credit card on file if you do not cancel by class time.
These Terms of Service are effective unless and until terminated by either you or us. You may terminate these Terms of Service at any time by notifying us that you no longer wish to use our Services, or when you cease using our site.
If in our sole judgment you fail, or we suspect that you have failed, to comply with any term or provision of these Terms of Service, we also may terminate this agreement at any time without notice and you will remain liable for all amounts due up to and including the date of termination; and/or accordingly may deny you access to our Services (or any part thereof).
We want you to have the best experience here at Lavation, so we would like to make some requests to the students. Phones, video, photography and distracting conversations are not allowed during class. Be courteous and respectful to the staff, instructors and fellow students. Hygiene and cleanliness is important to us, please wipe down the equipment with the wipes and towels provided. If you're planning on leaving early, we kindly request that you tell the instructor ahead of time.
User Comments, Feedback and Other Submissions
If, at our request, you send certain specific submissions or without a request from us you send creative ideas, suggestions, proposals, plans, or other materials, whether online, by email, by postal mail, or otherwise (collectively, 'comments'), you agree that we may, at any time, without restriction, edit, copy, publish, distribute, translate and otherwise use in any medium any comments that you forward to us. We are and shall be under no obligation (1) to maintain any comments in confidence; (2) to pay compensation for any comments; or (3) to respond to any comments.
We may, but have no obligation to, monitor, edit or remove content that we determine in our sole discretion are unlawful, offensive, threatening, libelous, defamatory, pornographic, obscene or otherwise objectionable or violates any party’s intellectual property or these Terms of Service.
You agree that your comments will not violate any right of any third party, including copyright, trademark, privacy, personality or other personal or proprietary right. You further agree that your comments will not contain libelous or otherwise unlawful, abusive or obscene material, or contain any computer virus or other malware that could in any way affect the operation of the Service or any related website. You may not use a false e-mail address, pretend to be someone other than yourself, or otherwise mislead us or third parties as to the origin of any comments. You are solely responsible for any comments you make and their accuracy. We take no responsibility and assume no liability for any comments posted by you or any third-party.
Collection of Information
We collect personally identifiable information, like names, postal addresses, email addresses, credit card information etc., when voluntarily submitted by our members and/or visitors. The information you provide is used to fulfill your specific request, to improve the experience on our web site, and to ensure a successful experience at Lavation. Lavation may also log non-personally-identifiable information including IP address, profile information, aggregate User data, and browser type, from Users of the site. This data is used to manage the Website, track usage and improve the Website services. This non-personally-identifiable information may be shared with third parties to provide more relevant services and advertisements to Users. User IP addresses are recorded for security and monitoring purposes. We may also record information about your usage, such as when you use the Lavation website. If you are logged in, we may associate that information with your account. We may also use a User’s email address to send updates, a newsletter or news regarding Lavation. Users may choose not to receive email of these types by following opt-out instructions contained in such email. Lavation reserves the right to send you important notices about your account even if you opt out of all voluntary email notifications.
Cookies (which one?)
A cookie is a small text file that is sent to your browser from a website and stored on your computer’s hard drive. Cookies cannot read data from your hard disk or read cookie files that were created by other sites – the website that creates a cookie is the only one a browser will permit to access it.
Distribution of Information
We may share information with governmental agencies or other companies assisting us in fraud prevention or investigation. We may do so when: (i) permitted or required by law; (ii) trying to protect against or prevent actual or potential fraud or unauthorized transactions; or (iii) investigating fraud which has already taken place. The information is not provided to these companies for marketing purposes.
Lavation is not responsible in any way for the safekeeping of your personal belongings while attending a class. By attending classes, events, activities, and other programs and using the Lavation studio facilities, website, or equipment, you hereby acknowledge on behalf of yourself, your heirs, personal representatives and/or assigns, that there are certain inherent risks and dangers in the strenuous nature of the Lavation workout program. You acknowledge that you have voluntarily chosen to participate in a program of intense physical exercise. You acknowledge that Lavation strongly recommends that you consult with your physician prior to commencing any class. You also acknowledge that some of these risks cannot be eliminated regardless of the care taken to avoid injuries. You further acknowledge that the specific risks vary from one activity to another, but range from (1) minor injuries such as scratches, bruises, and sprains; (2) major injuries such as eye injury or loss of sight, joint or back injuries, heart attacks, and concussions; and (3) catastrophic injuries including paralysis and death. At all times, you shall comply with all stated and customary terms, posted safety signs, rules, and verbal instructions given to you by trainers and staff. In consideration of being allowed to participate in and access the Lavation classes and studio facilities, you hereby (1) agree to assume full responsibility for any and all injuries or damage which are sustained or aggravated by you in relation to the Lavation classes and studio facilities, (2) release, indemnify, and hold harmless Lavation, subsidiary affiliate entities and franchisees, and each of their respective members, employees and representatives and agents, and each of their respective successors and assigns and all others, from any and all responsibility, claims, actions, suits, procedures, costs, expenses, damages, and liabilities to the fullest extent allowed by law arising out of or in any way related to participation in the Lavation classes or Lavation studio facilities, and (3) represent that you (a) have no medical or physical condition that would prevent you from properly using any of Lavation’s classes and studio facilities, (b) do not have a physical or mental condition that would put you in any physical or medical danger, and (c) have not been instructed by a physician to not participate in physical exercise. You acknowledge that if you have any chronic disabilities or conditions, you are at risk in participating in Lavation classes and use of studio facilities, and should not be participating in any classes.
Intellectual Property Rights
The trademarks and trade dress of Lavation are proprietary to Lavation and may not be used by you for any reasons other than as expressly permitted by these terms. All Website and App content, design, text, graphics, and interfaces; the collection, selection, and arrangement thereof; and all software are property of, or duly licensed to, Lavation. You have the right to view, electronically copy, and print in hard copy portions of the Website and App for the sole purpose of making class reservations, purchases, or other personal use.
Any other use of materials on the Website, including modification, distribution, or reproduction for purposes other than those noted above, without the prior written permission of Lavation, is strictly prohibited.
You acknowledge that Lavation and/or third party content providers remain the owners of all Website and App materials, and that you do not acquire any of those ownership rights by downloading, copying, or using any such material in accordance with these Terms and Conditions. Lavation may discontinue or remove the Website or App, or any portion thereof, or discontinue your right to use the Website or App, or any portion thereof, at any time.
Children Under Age 13
We do not knowingly collect or solicit personal information from anyone under the age of 13 or knowingly allow such persons to register. If you are under 13, please DO NOT attempt to register on our website or send any information about yourself to us, including your name, address, telephone number, or email address. No one under age 13 may provide any personal information to or on our website. If Lavation discovers that personal information has been submitted by a minor without a signed participant/registration waiver, Lavation reserves the right to delete such information. Lavation does not seek or share personal information from minors throughout the Website or App.
Children Between the Ages of 13 and 18
If you are between the ages of 13 and 18, you may register and use the Website only with the involvement of a parent or guardian. Lavation does not accept the online registration of minors; please do not attempt to register on the Website if you are under the age of 18. Registration of a minor (ages 13-17) must be completed in person at one of our studios with a parent or guardian.
Commitment to Data Security
You agree to indemnify, defend and hold harmless Lavation and our parent, subsidiaries, affiliates, partners, officers, directors, agents, contractors, licensors, service providers, subcontractors, suppliers, interns and employees, harmless from any claim or demand, including reasonable attorneys’ fees, made by any third-party due to or arising out of your breach of these Terms of Service or the documents they incorporate by reference, or your violation of any law or the rights of a third-party.
Changes To Terms Of Service
You can review the most current version of the Terms of Service at any time at this page. We reserve the right, at our sole discretion, to update, change or replace any part of these Terms of Service by posting updates and changes to our website. It is your responsibility to check our website periodically for changes. Your continued use of or access to our website or the Service following the posting of any changes to these Terms of Service constitutes acceptance of those changes.
If you feel that Lavation is not abiding by these Terms and Conditions, you should contact Lavation immediately via telephone at 415 571-8666, email at email@example.com or postal mail to Midline, c/o Lavation 515 Frederick Street, San Francisco, CA 94117.